Frequently Asked Questions
We operate from SPECTRUM , a community-driven workspace, and our intimate space remains a members-only bar for the SPECTRUM community to sip, relax, and network. However, we’ve made our tipples accessible to anyone who enjoys quality drinks in the comfort of your home, and extend our online events to our online patrons. If you’re curious about our private bar, or are looking for a versatile space to host your event, do connect with us - we’ll be happy to show you around!
We waive delivery charges with a minimum spend of S$50 per location. Otherwise, it will be S$10 per location. For multiple orders, please place them as separate orders per location, and spend a min. of S$50 per location to qualify for delivery fee waiver. We’re always happy to be a part of your social experience so if you have an order with several recipients, do connect with us to explore holding a private masterclass or even a customise cocktail just for you and your friends.
We strive to get your order to you as soon as possible and most orders will be fulfilled within 48 hours upon payment. As our cocktails are handcrafted with the finest ingredients, in the unlikely scenario that we need more time to prepare these, we will inform you accordingly.
Do let us know in your order notes if you have a specific request on delivery days for special occasions such as gifts, and we will try our best to accommodate these as long as we have at least 48 hours (with the exception of Sundays) to fulfil the order. If there's a chance that nobody will be home to receive your order, you may also share delivery instruction with us in your order notes.
We understand that sometimes, in the excitement of online shopping, we might make mistakes on our order (we’re online shoppers too)! We regret that while we currently do not do cancellations or refunds, we can accommodate order amendments, so long as you notify us within six hours of your order. We seek your understanding that changes will also be subject to availability.
You would receive a confirmation email once we receive your order and payment is successful. Please check your spam folder if this is missing, or contact us if you need further support.
Our cocktails are made with the freshest ingredients, so we always recommend consumption within the week, but can be stored for up to 14 days in the refrigerator.
Of course! Do include special requests in your order remarks, and we’ll try our best to deliver.
To preserve the intended taste and experience of our cocktails, there may be limitations to whether a drink is best consumed ready-made or as a DIY kit (whereby ingredients are separated).